Communication: The KEY to Productivity, Satisfaction and Retention
Why is this not task completed?
How come you aren’t you getting MORE done?
Why am I a crappy manager? Oops, scratch that one!
The many benefits of my decades in corporate America and now as a professional speaker are the lessons I learn from leaders. This includes what TO do and what NOT to do with regards to great communications with your staff.
Surprisingly and appreciated by yours truly were men and women at several recent conferences I presented at who had admitted to me that they strive to communicate better but either don’t know how or don’t have the time.
Here are Scott’s 7 tips to better communications with everyone. Please remember that when used properly, great stuff happens. The stuff I’m referring to includes, but is not limited to the title above.
- Listen- Your staff has things to share. Things you need to know. But if you’re TOO busy then…
- Access- What do they need, how can you assist? What else can I do to move them forward?
- Open that door- I am honored that folks share so many professional and personal stories with me because I learn and grow. I have learned that some staff/employees feel that you’re difficult to approach or that you will yell at them. So, they don’t bother and productivity suffers.
- Two Minute Drill- Listen and help your staff understand how and why what they’re doing matters, who it affects and the outcomes it will produce. Or, as one C-level put it-“I need to shut the hell up and let them talk. Then, my words are more helpful; I can assist in some way and reassure them that they are heading in the right direction.”
- Big Pic- Employees (especially Millennials) want to understand the big picture, how they are involved and what the desired outcomes are. The days of holding back information have passed. It’s sharing time!
- Dampening ones enthusiasm- Or DOE lowers productivity, lowers retention and more. Today’s workplace currency is great communications! Spread it and watch the positive growth in your department, your workplace and your world.
- Want to make a bet? If you think the six tips above are lame, don’t work or are “above” you, then please ask yourself this one question.
How do I want those in my professional and personal life to communicate with me?
Yeah, I thought so. You get it!