Over the past month, I have collected dozens of client and attendee testimonials at events I spoke at. These testimonials are GOLD! Let me explain. As a keynote speaker, I am heavily vetted, looked at by individuals, boards, committees and more. I am surprised at the effort people put in, but it makes sense. They…
Do you want to become a better leader? Below are five steps to improve your leadership skills 1) Change your perspective and biases I’m biased. I admit it. I don’t necessarily like it and I work on it daily. Being conscious of this helped me personally and professionally. Admitting this to myself was difficult because…
Positive workplace culture is crucial for a business to thrive. Yet, sometimes you have to exclude someone in order to foster a better workplace culture. If you looked at the high school or college grades of those you work with, you’d most likely be shocked. A’s don’t necessarily equal job excellence. Conversely, C-students tend to…
Alright, we left off on a good note. I asked: Your job is rewarding and challenging. This applies to you to. Are you happy? Are you looking? Are you doing a little extra to make sure you don’t lose valuable employees? Okay then, work it! Several kind readers have shared privately the challenges they face…
Since birth we’ve been taught that no means no. So ingrained into our psyche, we hear the word and often back down. Yes, there are absolutely times when no is NO! As adults, we adjust realizing that no can have many meanings. In sales it can mean not now. In leadership and management the same…
1 – Get to know your customer – their needs, desires and goals. 2 – Now get to know them better- their likes, dislikes and family. 3 – Meet and greet as many of their staff as possible. They possess answers to question you have. 4 – People open up when relaxing. The flow of…
